Safety First
Clear glass is never worth a fall.
Every method we sell is built around one rule: you stay inside. Read these before using reach tools or chemicals.
Stay indoors — never lean out
Clean the outside of upper-floor glass only from inside the room. Never lean out, climb a sill or balance on a ledge. We do not sell any climbing, ladder or rope-access equipment; external work at height is a job for a qualified professional company.
Tether on, tier matched
Attach the safety tether for the whole job — every time. Match the magnetic cleaner to your glazing thickness: the wrong tier can lose grip and drop. If you're unsure of your glazing, don't guess.
Check your glazing →Working at height — the red-lines
- Never lean out of a window or climb a sill, ledge or external wall.
- Use magnetic and U-reach tools only from inside the room.
- Keep the safety tether attached for the entire job.
- Match the magnetic tier to your glazing — the wrong tier can drop.
- For external work at height, hire a qualified professional.
Chemical safety — the red-lines
- Never mix products — especially never mix acidic descalers/removers with chlorine or bleach cleaners.
- Ventilate, wear gloves, and keep products away from children and pets.
- Acidic removers are not for marble or sensitive stone.
- Scrapers are for annealed/tempered glass only — never coated, tinted or filmed glass.
- Follow every label; opened chemicals cannot be returned.
Full detail lives in our Acceptable Use Policy and Terms of Service.